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COOKIE POLICY

Last Updated: 06 November, 2025

OneBet Cookie Policy

This Cookie Policy explains how OneBet (Pty) Ltd (“OneBet”, “we”, “our”, or “us”) uses cookies and similar technologies to recognize you when you visit our website. It describes what cookies are, the types of cookies we use, the purposes for which we use them, and your rights to control their use. This policy should be read together with our Privacy Policy and Terms & Conditions.

1. Purpose and Scope

The purpose of this policy is to provide transparency regarding how cookies operate on OneBet’s website and to ensure compliance with applicable privacy laws, including the Protection of Personal Information Act (POPIA) and relevant data protection standards. This Cookie Policy applies to all users who access our website and online services.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by a website when you visit it. They help websites recognize your device, store preferences, and enhance the overall browsing experience. Each cookie contains a unique identifier that allows our systems to recall user settings and maintain session continuity.

3. Types of Cookies We Use

OneBet uses various categories of cookies that serve different functions. These cookies help us operate our website efficiently, improve usability, and provide a secure and personalized experience.

3.1 By Duration

Session Cookies – These are temporary cookies that remain active only while your browser is open. They enable functions such as keeping you logged in during your visit.
Persistent Cookies – These remain on your device for a specified period after you close your browser and are used to remember login details and user preferences for future visits.

3.2 By Purpose

Strictly Necessary Cookies – Essential for core functionality such as authentication, navigation, and secure access to account areas.
Performance Cookies – Collect information about how visitors use our website (e.g., pages visited, time spent) to help improve performance.
Functional Cookies – Enable personalized features such as remembering your username and settings.
Analytics Cookies – Allow us to measure and analyze traffic sources and user behavior to optimize website design and content.
Advertising Cookies – Used to deliver relevant ads and limit how often you see them, based on your browsing history.

4. How We Use Cookies

Cookies are used on the OneBet website to streamline your user experience, enhance functionality, and maintain platform integrity. They assist us in remembering your preferences, securing your transactions, and identifying irregular or suspicious activity for fraud prevention. We may also use cookies to improve our marketing communications and evaluate website performance.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website or App may become inaccessible or not function properly.

For further information you can visit the following website: https://www.allaboutcookies.org

5. Managing and Controlling Cookies

To enable the working of certain functions during your visit to our website or App, we make use of cookies on various pages. Cookies are small text files that are stored on your device. We make use of certain cookies that are deleted after your browsing session (session cookies). Other cookies remain on your device and allow our business partners and us to read information we have written into the file. The second type of cookies are read by us on your next visit to our website/app (persistent cookies).

6. Data Protection and Security

OneBet takes the security of your information seriously. We employ appropriate technical and organizational safeguards, including firewalls, encryption, and secure data storage protocols to prevent unauthorized access, loss, or misuse of information collected via cookies. All information processed through cookies is treated in accordance with our Privacy Policy.

7. Data Retention

We retain personal data collected through cookies only for as long as necessary to achieve the purposes outlined in this policy or as required by law. Once the information is no longer required, it is securely deleted or anonymized in accordance with OneBet’s data retention policy.

8. Cookies and Minors

Our services are not intended for individuals under the age of 18. OneBet does not knowingly collect or store information about minors. If we discover that we have inadvertently collected personal information from a minor, such data will be promptly deleted. Parents or guardians who suspect such activity are encouraged to contact our Data Protection Officer immediately.

9. Updates to This Policy

We may periodically update this Cookie Policy to reflect changes in technology, legal requirements, or our operational practices. Revised versions will be published on our website with the date of the last update clearly indicated.